We do ship to certain international addresses. If you bill or ship an order to an international address, please read the policies below to ensure a satisfactory ordering process. These policies do not apply to customers at APO/FPO addresses as these addresses are considered to be within the United States.
Due to restrictions placed on our company by Customs and some of our vendors, the following items and brands will not be shipped to addresses outside of the United States;
If you wish to purchase an item from the above list, you must contact the manufacturer directly.
The following information is required in order to process your international order. Failure to complete any of these steps will cause your order to be cancelled.
- A copy of your credit card (front and back)*
- A photo identification
- A credit card billing statement*
* For your security, you can black out all but the last 4 digits of your credit card
To ensure correct processing and shipping of your order, both the billing and shipping addresses must be the same, and they must match the address on the credit card and credit card billing statement.
The above information can either be faxed to us at 661-294-0499 or you can email the information to CS@shopholsters.com.
Only American Express, Visa, MasterCard and Discover will be accepted as forms of payment. We will not accept personal checks, PayPal or money orders for international orders.
This information is typically required only for your first purchase so that all your information can be verified. Under no circumstance is this information shared with anyone.
Shipping Charges and Customs Fees
Please be aware that the receiver fully is responsible for all shipping charges, taxes, and customs fees that apply to the order. These fees can be very costly, and at times they can be more than the merchandise itself. These fees are imposed by sources outside of Shop Holsters and the company accepts no responsibility for the amount of these fees. Free shipping and free return shipping promotions do not apply to international orders.
We are able to ship international orders via USPS Global Priority Mail and UPS Worldwide Express/Expedited. We are required to observe and follow all U.S. Export Regulations and Laws. Please be aware that all UPS packages shipped outside of the United States are subject to a Brokerís fee that is imposed directly by UPS. The receiver is completely responsible for paying all related fees to the carrier.
Shop Holsters will not assume any responsibility for lost, damaged or abandoned international shipments. If your package is lost or damaged, you are responsible for reconciling all lost/damaged items and/or fees with the carrier company. Shop Holsters will not be held responsible for any lost merchandise that is left unclaimed with Customs or with UPS/USPS.
Merchandise seized by Customs due to your failure to follow your local import regulations will not refunded or credited. You, the customer, are solely responsible for all compliance with your countryís regulations.
If a package is refused by the customer or left unclaimed, it will usually be rerouted back to Shop Holsters This will impose a series of shipping fees, custom fees and fuel charges on Shop Holsters which will in turn be charged directly to the customer. Any and all incurred fees will be charged to the credit card on file used to originally purchase the order.
By placing your international order with us, you are thereby agreeing to all the above conditions. You are acknowledging that you are completely responsible for any and all additional fees and penalties incurred for international orders and you are fully aware that Shop Holsters will not refund any monies for incurred fees and taxes as well as lost, damaged, unclaimed or refused items.
International Policy for Defective Merchandise
Shop Holsters does not
offer any warranty or guarantee on items that are shipped outside of the United States. All warranties are to be handled directly through the manufacturer. Please be advised that many manufacturers will not
honor their warranties for customers outside of the United States. For this reason, Shop Holsters strongly recommends that customers outside of the United States purchase these products directly from their local dealers. Should a defective item be sent back to Shop Holsters without prior consent from the returnís department, it will be at the discretion of the returnís department to handle the situation accordingly.